Managed IT for Manufacturing

IT and OT security for manufacturers, industrial suppliers, and CMMC-regulated defense contractors in Orlando and Central Florida.

PTG provides managed IT for manufacturing with compliance-first controls, industry-specific platform expertise, and evidence-backed security programs for manufacturing companies in Orlando and Central Florida.

Why manufacturers need specialized IT

Manufacturing is one of the most-attacked industries in cybersecurity, and small and mid-sized manufacturers are particularly exposed. Industrial control systems (ICS), operational technology (OT), programmable logic controllers (PLCs), and legacy equipment running Windows XP or Windows 7 create attack surface that IT departments in other industries never see. Ransomware attacks on manufacturers routinely halt production for weeks and cost millions in lost revenue.

Layered on top: manufacturers in the defense supply chain must meet CMMC 2.0 requirements under NIST SP 800-171. Manufacturers with international customers face EU GDPR expectations. Contract requirements from Fortune 500 customers increasingly include cybersecurity attestations.

Generic IT support does not understand OT. It does not know how to segment a network so that a phishing click on an office laptop does not shut down the plant floor. And it does not produce the CMMC or NIST 800-171 evidence a defense contract will demand.

Perez Technology Group serves small and mid-sized manufacturers, industrial suppliers, and defense contractors across Orlando and Central Florida.

What is included in manufacturing managed IT

PTG's manufacturing managed IT program covers both the IT and OT sides of the operation:

  • IT/OT network segmentation — isolating the plant floor from the office network to contain incidents
  • ERP and MES platform support — NetSuite, SAP Business One, Sage 100, Epicor, IQMS, Global Shop Solutions, JobBOSS
  • NIST 800-171 and CMMC 2.0 readiness — for defense contractors, a documented System Security Plan and evidence base
  • OT asset inventory — every PLC, HMI, SCADA server, and industrial controller documented and monitored
  • Legacy system risk mitigation — segmentation and monitoring for Windows XP/7 systems that cannot be upgraded
  • Endpoint security with EDR — 24/7 monitored on every IT endpoint
  • Identity security with MFA — including for shared floor workstations
  • Backup and disaster recovery — immutable backups with production-continuity RTO/RPO
  • Vendor management — every OT vendor, remote access point, and third-party contractor documented

CMMC and NIST 800-171 are non-negotiable for defense manufacturers

CMMC 2.0 rolled out in 2025 with a phased implementation through 2028. Defense contractors handling Controlled Unclassified Information (CUI) must meet CMMC Level 2, which is essentially NIST SP 800-171 revision 3 with third-party assessment. Prime contractors are already flowing CMMC requirements down to suppliers.

PTG helps manufacturers achieve and maintain CMMC Level 2 readiness. We produce the System Security Plan, Plan of Action and Milestones, and evidence base that a CMMC assessor will demand. See our NIST 800-171 Rev 3 organization-defined parameters guide for the full checklist.

Real-world manufacturing IT scenarios PTG handles

Ransomware halting production

Ransomware encrypts the ERP and shuts down production scheduling. Every hour offline is orders delayed and revenue lost. PTG's response: contain the incident on the IT side, verify OT is isolated and unaffected, restore ERP from immutable backup, and re-sequence production. Manufacturers with PTG restore in 24-48 hours vs 1-3 weeks without a playbook.

CMMC Level 2 assessment preparation

A defense prime contractor requires the manufacturer to complete a CMMC Level 2 assessment within 90 days. PTG produces the System Security Plan, closes gaps in the 110 practices, generates the evidence base, and coaches leadership through the C3PAO assessment.

OT vendor remote access without controls

A PLC vendor has been remotely accessing plant equipment via an old TeamViewer install with no logging or MFA. PTG establishes controlled remote access via jump host with MFA, logging, and time-limited approval workflows. The vendor keeps its ability to service equipment; the manufacturer keeps a defensible security posture.

Fortune 500 customer cybersecurity attestation

A large customer sends a cybersecurity questionnaire as a condition of continued supply. PTG completes the questionnaire with evidence-backed answers, aligned with NIST CSF 2.0 or ISO 27001 as the customer expects.

Pricing and engagement models

PTG manufacturing managed IT typically runs $150-$300 per user per month depending on:

  • Number of office and production staff
  • ERP, MES, and shop-floor platforms in use
  • OT scope and number of PLCs, HMIs, and legacy systems
  • Compliance scope (commercial, ISO 27001, CMMC Level 2, ITAR)
  • Multiple plant or multi-shift coverage

We offer a free 60-minute IT resilience assessment specifically for manufacturers. The assessment covers your IT/OT segmentation, ERP configuration, backup posture, and NIST 800-171 or CMMC readiness gap. Contact PTG to schedule.

How PTG compares to generic MSPs

CapabilityGeneric MSPPTG for Manufacturing
IT/OT network segmentationNot attemptedStandard practice
ERP/MES platform expertiseRareNetSuite, SAP B1, Epicor, IQMS, Sage 100
CMMC 2.0 / NIST 800-171 readinessNot offeredSystem Security Plan and assessment support
OT asset inventoryNot trackedEvery PLC, HMI, SCADA documented
Legacy system mitigationRecommend upgradeSegmentation and monitoring
OT vendor remote access controlsNot offeredJump host with MFA and logging
Production continuity RTO/RPOStandardManufacturing-aware planning
Fortune 500 customer questionnaire supportNot offeredStandard

Frequently asked questions

Answers to the questions manufacturing companies leaders ask us most.

Does PTG handle both IT and operational technology?

Yes. PTG supports IT (office networks, ERP, email, cloud) and OT (plant floor networks, PLCs, HMIs, SCADA). We do not physically program PLCs but we secure the networks they operate on, control remote vendor access, and monitor for anomalies.

Can PTG help our manufacturing company achieve CMMC Level 2?

Yes. PTG produces the System Security Plan aligned with NIST SP 800-171 revision 3, closes gaps in the 110 practices, generates evidence, and coaches leadership through the C3PAO assessment process.

Which ERP and MES platforms does PTG support?

PTG has hands-on experience with NetSuite, SAP Business One, Sage 100 Contractor, Epicor Kinetic, IQMS ERP, Global Shop Solutions, JobBOSS, and MES platforms including Katana, Fishbowl, and Odoo.

How does PTG protect legacy systems that cannot be upgraded?

PTG places legacy systems on isolated network segments with strict access control, monitors them for anomalies, and documents the mitigation for compliance evidence. Full upgrade is preferred but not always feasible in manufacturing environments.

Do you handle Fortune 500 customer cybersecurity questionnaires?

Yes. PTG regularly completes cybersecurity attestations for manufacturing clients supplying Fortune 500 customers. We produce evidence-backed answers aligned with NIST CSF 2.0, ISO 27001, or the customer-specific framework.

How does PTG handle a ransomware incident that could halt production?

PTG maintains a manufacturing-specific incident response playbook including containment, OT isolation verification, ERP restoration from immutable backup, and production re-sequencing. Manufacturers with the playbook restore in 24-48 hours vs 1-3 weeks without one.

Ready to talk about Manufacturing IT?

Book a free 60-minute IT resilience assessment specific to manufacturing companies. No obligation.

Contact PTG